Learn how your personal information is collected, stored, and kept secure at Khella88.
We only collect what is genuinely necessary to provide our services. No additional or unnecessary data is ever collected.
All data is protected through SSL certificates, data encryption, and regular security audits.
You can request to view, correct, or delete your personal information at any time.
Your personal information is never sold or shared with advertising companies or any third parties.
We use cookies to enhance your site experience. You can manage your cookie preferences directly from your browser.
If there are any changes to the Privacy Policy, you will be notified in advance via your registered email or SMS.
Khella88 takes your privacy seriously. This policy clearly outlines what information we collect and the purposes for which it is used.
This Privacy Policy applies to all services on the Khella88 platform. When you use our website or mobile app, we collect certain information. This policy explains in detail how that information is used and kept secure.
Khella88 believes transparency is the foundation of trust. No data is collected without your knowledge, and your information is never used in ways you haven't been informed about.
Khella88 collects two types of information – what you provide directly, and what is generated automatically while you use the platform.
| Type of Information | When It Is Collected | Why It Is Needed |
|---|---|---|
| Name and Date of Birth | At Registration | Identity Verification & Age Confirmation |
| Mobile Number | During Registration & Payment | OTP Verification & Transactions |
| Email Address | At Registration | Notifications & Support |
| NID / Passport | KYC Verification | Legal Compliance |
| Payment Information | At the Time of Transaction | Deposit & Withdrawal Process |
Collected data is used only for specific, defined purposes. We never use your information for unrelated or unnecessary reasons.
If you no longer wish to receive marketing notifications, you can unsubscribe from your account settings.
Khella88 uses industry-standard technology to protect your data. Security isn't just a promise — it's something we practice every day.
Your data is stored in internationally certified secure data centers, all of which comply with ISO 27001 security standards.
Your Responsibilities: Use a strong password and never share your login details with anyone. If you notice anything unusual on your account, contact support immediately.
Khella88 does not sell your personal data. However, certain information may be shared with trusted parties as necessary to operate our services.
| Shared With | Reason | Type of Information |
|---|---|---|
| Payment Gateways (bKash, Nagad) | Transaction Processing | Payment Information |
| KYC Verification Service | Identity Verification | Document Information |
| Law Enforcement Agencies | Court Order | Required Information |
| Security Auditors | Platform Security | Anonymized Data |
Outside of the cases listed above, your personally identifiable information is not shared with any other third parties.
Khella88 uses cookies on its website. Cookies are small files stored in your browser that help improve your site experience.
You can disable or delete cookies from your browser settings. However, disabling certain essential cookies may cause some site features to stop working.
Khella88 does not use any third-party ad trackers. Your browsing behavior is never shared with advertising companies.
As a Khella88 user, you have clear rights over your own personal information.
You may request to know what personal information we hold about you.
If any of your information is incorrect, you may request that it be updated.
You may request deletion of your data after account closure (except where required by law).
You may request that we stop using your data for specific purposes.
To exercise any of these rights, email us at support@khella88.ws. We will respond within 30 business days.
Khella88 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18.
If we become aware that a minor has created an account, it will be immediately closed and all associated data will be deleted.
For Parents: If you suspect your child is using Khella88, contact our support team immediately. We will take prompt action.
We do not retain your data longer than necessary. Specific retention periods are defined for each category of information.
| Type of Information | Retention Period |
|---|---|
| Account Information | For the lifetime of the account + 5 years after closure |
| Transaction Records | 7 years as required by law |
| Support Conversations | 3 years after last contact |
| Browsing Logs | 90 Days |
| KYC Documents | 5 years after account closure |
Once the retention period expires, data is securely destroyed or anonymized.
This Privacy Policy may be updated due to changes in technology or applicable law. When changes occur:
Visit this page from time to time to stay up to date. The date of the latest update is shown at the top of the page.
For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:
We support Bengali and typically respond within 24 hours.
Your privacy is our priority. Whatever your concern, we're here to help.